Six Till Six was commissioned by BID Leicester to undertake independent mystery shopping assessments for venues shortlisted for the city’s Best Bar None awards programme.

As the organisation responsible for managing Best Bar None nationally on behalf of the Best Bar None Board, Six Till Six brings extensive expertise in venue assessment, accreditation and best practice within the hospitality and night time economy. Drawing on this experience, we developed and delivered an independent mystery shopping programme to support the judging process and recognise excellence across Leicester’s hospitality sector.

Our team visited shortlisted venues during peak trading periods, assessing customer experience, safety measures, venue management, staff interactions and the overall visitor experience. Detailed reports were produced for each venue, providing valuable insight into operational standards and the implementation of best practice across the city.

The project provided an independent and consistent assessment process to support Leicester’s Best Bar None programme, helping to celebrate high-performing venues, encourage continuous improvement and strengthen Leicester’s reputation as a safe and welcoming destination after dark.